Strategic Plan, 2018-2022

The Ketchikan Public Library is an extraordinary community asset, with a beautiful new building, knowledgeable and dedicated staff, popular collections and programs, and broad community support.

The Library's 2018-2022 Strategic Plan, based on a community survey conducted in the summer of 2017 and approved by the Ketchikan City Council at their December 7, 2017 meeting, provides a road map for maintaining and enhancing Library services to the community. 

  • As in any vibrant community, Ketchikan’s economy, culture and population are changing. It is important to reach out periodically to residents, those who use the Library and those who do not, to determine how the Library might better serve their needs.

  • Because systems and technology are constantly advancing, it is essential to evaluate new processes with the potential to make the Library more cost-effective and efficient, and to assess new technologies which may enhance residents’ ability to learn, create and connect with each other.

Information about the 2017 Community Survey is here.

The Library reports quarterly to the City Council and Borough Assembly on the implementation of the strategic plan:

Strategic Planning Process

The Ketchikan Public Library’s strategic planning process took place from October 24-26, 2017. Nina Malyshev, a consultant very experienced working with libraries to develop their strategic goals and objectives, led the process.

  • October 24: A public reception at the Library with a presentation of the community survey results, and informal conversation with consultant Nina Malyshev.

  • October 25: A day-long meeting, led by Nina Malyshev, of representatives of Library stakeholders—Board members, Friends, Library staff, City and Borough officials, and patrons—to assess Library services and processes, brainstorm new and improved ones, and create a roadmap for the future.

  • October 26: Nina Malyshev led a writing committee to draft the strategic plan.

  • The draft plan was then reviewed and vetted by the Library Advisory Board, the City Manager and City Council, and Borough officials.

  • Upon approval by the Council on December 7, 2017, the Library’s strategic plan was made available in print and online.

  • Library reports and plans will explicitly reference goals and objectives within the plan, and the library will prepare and make public quarterly and annual reports on how the plan’s objectives have been met.